Dublin, IrelandOpen to Cloud & IT RolesITSM • Azure • Infrastructure

Enterprise IT Operations
Azure Cloud Engineering
ITSM & Governance

3+ years of enterprise IT operations experience, now building hands-on Azure infrastructure capability in Dublin. Combining production service-management experience with cloud engineering, governance and architecture.

3+ Yrs
Enterprise IT ops
MSc
DCU, in progress
AZ-900
Azure certified

Recruiter snapshot

The essentials, at a glance

  • 3+ Years Enterprise IT Experience
  • Dublin, Ireland
  • MSc – Dublin City University
  • ITSM & Production Operations Background
  • Microsoft Azure Learning Path
  • Cloud Architecture Career Direction

Professional summary

Operations experience, cloud direction

I'm Samil Mahapatra, based in Dublin with 3+ years of enterprise IT operations experience at Hexaware Technologies, where my work centred on incident, problem and change management, P1 / major incident coordination and operational documentation.

I'm now building hands-on Azure infrastructure capability alongside an MSc at Dublin City University — combining production service-management experience with cloud engineering, governance and a clear path toward cloud architecture.

Career direction

A deliberate path into cloud

Grounded in real enterprise IT operations experience, and building toward cloud infrastructure and architecture with clear intent.

  1. 01

    Enterprise IT Operations

  2. 02

    Azure Cloud Engineering

  3. 03

    Cloud Infrastructure

  4. 04

    Cloud Architecture

Core focus areas

A focused, enterprise-ready cloud profile

Specialising across the disciplines that modern organisations need to run cloud safely and at scale.

IT Service Management

Incident, problem and change management practices built on real enterprise production operations experience.

Major Incident Coordination

Coordinating P1 / major incident response, communication and service restoration across technical teams.

Azure Cloud Engineering

Developing hands-on Azure infrastructure, networking, identity and monitoring capability through structured labs.

Infrastructure & Endpoints

Windows Server, Active Directory, endpoint management and networking fundamentals for enterprise support.

Automation

Building PowerShell tooling and automation to reduce repetitive operational tasks and manual effort.

Documentation & Governance

KEDB, runbooks, knowledge articles and operational documentation that keep environments understandable.

Featured work

Selected projects & labs

View all
Project 01Planned
ITSM & Enterprise Operations

Enterprise ITSM Service Operations Lab

Enterprise service-management simulation covering Incident, Problem, Change, P1 response and Known Error / KEDB workflows.

ITILIncident ManagementProblem ManagementChange Management+2
View Project
Project 07Planned
Azure Infrastructure

Azure Infrastructure Support & Monitoring Lab

Azure infrastructure environment focused on compute, networking, access control, monitoring and troubleshooting.

AzureVirtual MachinesVNetNSG+2
View Project
Project 10Planned
Enterprise Capstone

Hybrid Enterprise IT Operations Capstone

End-to-end enterprise operations environment combining identity, endpoints, networking, ITSM, automation, monitoring and Azure.

ITSMActive DirectoryMicrosoft 365Azure+2
View Project

Certifications

Credentials in progress

View all

Azure Fundamentals (AZ-900)

Microsoft

Completed

Azure Data Fundamentals (DP-900)

Microsoft

Completed

Azure AI Fundamentals (AI-900)

Microsoft

Completed

Azure Administrator (AZ-104)

Microsoft

In Progress

References

References & recommendations

Professional trust matters. References and approved recommendations can be provided when appropriate, and this section will grow as my cloud career develops.

Professional references

References from previous professional environments can be provided during a formal hiring process when requested.

Academic & project references

Academic or project-based references may be shared where relevant to cloud, governance, research, or technical collaboration.

LinkedIn recommendations

Approved public recommendations will be added here once they are received and permission is confirmed.

For recruiters & hiring managers

Looking for cloud, ITSM & governance talent?

Open to cloud engineering, cloud operations, governance, security-focused and junior cloud architecture opportunities in Ireland.

  • Focused cloud career direction
  • Understands governance & enterprise operations
  • Hands-on with Azure & AWS labs
  • Available across Ireland & remote